Supervised Study Hall Terms of Service

Last modified 02/28/2025

These Supervised Study Hall Terms of Service (the "Agreement") govern the enrollment and participation of students in the Supervised Study Hall program (the "Service") offered by Frontier Tutoring LLC (the "Company"). By enrolling in the Service, the Customer agrees to the terms set forth below.

1. Definitions

  • "Service" refers to the Supervised Study Hall program, a structured study environment supervised by a Tutoring Specialist.

  • "Customer" or "You" refers to the parent, guardian, or responsible party enrolling the Student in the Service.

  • "Student" refers to the individual attending the Supervised Study Hall sessions.

  • "Company" refers to Frontier Tutoring LLC, an Alaska limited liability company.

  • "Subscription" refers to the recurring payment plan for the Service, which may be billed monthly or annually.

2. Scope of Service & Limitations

  • Supervised Study Hall is not individual tutoring. While a Tutoring Specialist will be present to maintain a structured environment, they may not be able to answer specific academic questions or assist in every subject.

  • Subscription Grants Access, Not a Set Number of Sessions. A subscription provides the Student with access to attend available Supervised Study Hall sessions during designated times but does not guarantee a specific number of sessions per billing period.

  • Access is first-come, first-served. Attendance is not guaranteed for any given session. If capacity is reached, Students may not be admitted. Customers concerned about availability are encouraged to contact the Company before dropping off their Student.

  • Session times and availability are subject to change. The Company reserves the right to adjust the schedule, cancel sessions, or modify available hours with reasonable notice.

3. Subscription, Payments, & Cancellations

  • Billing & Payment Terms: Supervised Study Hall is available on a monthly or annual subscription basis. Payment is due in full at the start of each billing period. All payments are subject to the Company's Payment Terms and Conditions, which are incorporated herein by reference.

  • Auto-Renewal: Subscriptions automatically renew unless canceled prior to the start of the next billing cycle.

  • No Refunds for Partial Use: Refunds, prorations, or credits will not be issued for unused time, schedule changes, or capacity limitations.

  • Cancellation & Termination: Customers may cancel their subscription at any time, but the cancellation will take effect at the end of the current billing period. No refunds will be issued for mid-cycle cancellations. The Company reserves the right to terminate or suspend a Student’s participation in the Service at any time due to policy violations or at its sole discretion, without refund.

4. Attendance & Conduct

  • Student Attendance & Availability: A Supervised Study Hall subscription provides access to available sessions, but the Company does not guarantee a specific number of sessions per week or month. If a session reaches capacity, the Student may not be admitted. Customers concerned about availability should contact the Company before attending.

  • Behavioral Expectations: Students must adhere to Company policies regarding respectful behavior. Disruptive conduct, including but not limited to excessive noise, inappropriate language, or refusal to follow the instructions of the supervising Tutoring Specialist, may result in suspension or dismissal from the Service without refund.

  • Parental Responsibility: The Customer is responsible for ensuring timely drop-off and pick-up of the Student. The Company does not provide supervision outside of designated study hall hours and is not liable for Students before or after their attendance at the Service.

5. Modifications to Service

  • The Company reserves the right to modify the schedule, number of available hours, or operational policies at any time. Customers will be notified of significant changes in advance when possible. Refunds or credits will not be provided for schedule changes, including those due to holidays, staff availability, or unforeseen circumstances.

  • The Company reserves the right to discontinue the Service at any time. If the Service is discontinued entirely, affected Customers will be eligible for a prorated refund for unused access.

6. Liability & Waivers

  • No Guarantee of Academic Outcomes: The Company does not guarantee that participation in the Service will result in improved academic performance, grades, test scores, or any other specific academic outcome.

  • Limitation of Liability: The Company shall not be responsible for any injury, loss, or damage to persons or property arising out of participation in the Service. The Company's total liability for any claims arising under this Agreement shall be limited to the amount paid by the Customer for the current subscription period.

  • No Responsibility for Missed Sessions: The Company is not liable for a Student’s inability to attend due to schedule conflicts, capacity limits, or other factors outside of the Company’s control.

  • Indemnification: The Customer agrees to indemnify and hold harmless the Company, its employees, and agents from any claims, damages, or expenses arising from the Student’s participation in the Service.

7. Force Majeure

The Company shall not be liable for failure to provide the Service due to circumstances beyond its reasonable control, including but not limited to weather conditions, natural disasters, pandemics, government actions, labor disputes, or other force majeure events. In the event of such disruptions, the Company will make reasonable efforts to resume the Service but shall not be required to issue refunds.

8. Arbitration & Dispute Resolution

Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Anchorage, Alaska, and the decision of the arbitrator shall be final and binding on all parties.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Alaska, without regard to its conflict of law principles.

10. Relationship to Frontier Tutoring Service Agreement

These terms are a supplement to, and an integral part of, the Frontier Tutoring Service Agreement. All terms and conditions of the Frontier Tutoring Service Agreement apply to Supervised Study Hall unless expressly modified herein. In the event of a conflict, the general Frontier Tutoring Service Agreement shall govern, except where specific provisions in these terms directly modify the general terms for this particular service.

For questions, please contact support@frontiertutoring.com.